Please log in to the 【APP】 and navigate to the 【ME】 section to collect the following details:
l Account UID (displayed next to your avatar)
l Order Number (access "Order History", select the relevant order, and click "Copy")
l Send the above information to our customer service via email: Pixtextedit@gmail.com.
After the refund is successfully processed, the funds will be returned to your original payment account via the same payment channel.